As the Christmas season grows more demanding each year, Santa’s Workshop strives to continually improve efficiency and productivity. New products have been introduced to minimize fatigue and injury in the workshop, as well as streamline the operation overall.
Elves suffer from ailments and lost productivity associated with long hours spent at a computer workstation.
“With a lot of toys, comes a lot of data,” says Santa. “All that information has to be processed.” In the administrative offices of the workshop, elves complained of back and wrist pain, and neck strain, leading to lost productivity and days out of the workshop recovering. Santa implemented company-wide back supports for all admin elves along with keyboard managers to reduce incidents of wrist pain. New monitor risers put screens at the proper height to prevent neck strain.
Archiving Past Holidays-Storing Records On-Site at North Pole
As a global one-night only distributor, Santa found reviewing past performance crucial for future productivity. Storing all past archives off-site lead to long delays in records retrieval, “especially when you are headquartered at the North Pole,” indicates Santa. “It got to the point where we were just stuffing records in stockings and toy chests. That’s no good.” Converting to on-site archiving reduced costs and made records readily available for review.
Naughty List Record Destruction
Santa’s Naughty & Nice spreadsheet is an ever-changing dynamic. “Those who were once naughty and now are nice don’t deserve that bad record following them around.” Santa explains. “We keep cross-cut shredders at every list review station for maximum identity theft protection. They are jam proof, so time is not lost dealing with paper jams, which increases productivity.”