Santa’s Workshop Increases Productivity for Holiday Season

 

Santa's management strategy

As the Christmas season grows more demanding each year, Santa’s Workshop strives to continually improve efficiency and productivity. New products have been introduced to minimize fatigue and injury in the workshop, as well as streamline the operation overall.

Elves Turn to Ergonomics for Admin Duties

“With a lot of toys, comes a lot of data,” says Santa. “All that information has to be processed.”  In the administrative offices of the workshop, elves complained of back pain, wrist pain and neck strain, leading to lost productivity and days out of the workshop recovering. Santa implemented company-wide back rests for all admin elves as well as the latest in office keyboard managers to reduce incidents of wrist pain.  Also the latest and greatest monitor arms put screens at the proper height and distance from elves to make computing duties easier.

Improving Workshop Air Quality Concerns

“Elves aren’t immune to colds and flu, and being at the North Pole doesn’t help,” Santa indicated. He implemented a commercial air purification system to keep the workshop free of airborne germs. The system features a true HEPA filter, which  captures 99.97% of airborne contaminants including viruses and allergens. The activated carbon filter also reduces odors, which is helpful for those elves stationed near the reindeer stables.

Archiving Past Holidays-Storing Records On-Site at North Pole

As a global one-night only distributor, Santa found reviewing past performance crucial for future productivity. Storing all past archives off-site led to long delays in records retrieval, “especially when you are headquartered at the North Pole,” indicates Santa. “It got to the point where we were just stuffing records in stockings and toy chests. That’s no good.” Converting to on-site archiving reduced costs and made records readily available for review.

Naughty List Record Destruction

Santa’s Naughty & Nice spreadsheet is an ever-changing dynamic.  “Those who were once naughty and now are nice don’t deserve that bad record following them around.” Santa explains.  “We keep auto feed shredders at every list review station for maximum identity theft protection. Because they are automatic, productivity is increased as the elves spend less time shredding and more time making toys.”

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